Gaming Training Obligations

The training obligations introduced through the Gambling Codes of Practice (Code) have commenced. These obligations require those appointed (and notified through BOEN) in the position of Gaming Employee or Gaming Manager to undertake specific training within a specified time of being appointed as such and impose a requirement for further training to be undertaken every 2 years.  As many current Gaming Employees and Gaming Managers have previously undertaken some form of gaming training, the Codes provide for recognition of this fact as outlined in the PDF document at the bottom of this page.

While the training requirements relate to individual Gaming Employees and Gaming Managers, the Code imposes an obligation on a gaming licensee to ensure that all staff at their venue are trained .

Licensees will need to monitor when staff require 'further training' to ensure that compliance is achieved.  Members are encouraged to record training details in a Staff Register provided by Gaming Care to assist in this process and ensure that  training certificates are uploaded into BOEN.

New Courses

Under the Code the two recognised courses are:

  1. Basic Training
  2. Advanced Training

The nationally accredited training courses Attend Gaming Machines (SITHGAM202) and Provide Responsible Gambling Services (SITHGAM201) are no longer deemed to be recognised training courses for new Gaming Employees or Gaming Managers.

The AHA|SA conducts both of the abovementioned required courses. Please click here for information on Basic Training and click here for information on Advanced Training.

Further Information

The document attached below contains further information on:

  • training obligations for Licencees and Directors appointed as Gaming Employees or Gaming Managers
  • Who needs to complete what training and the time frames for doing so
  • The requirements surrounding when further training must be undertaken and what course(s) will satisfy the further training obligation
  • Previous training that will be recognised under the transitional arrangements

The information on this page is correct as at 1 June 2015. The AHA|SA and Gaming Care recommend that Members seek further advice from us where necessary to ensure compliance with the training obligations.