Coronavirus Updates

Information and resources for members 

Corporate Partner Support

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AHA|SA Corporate Partners are committed to supporting you and your business as we navigate through this difficult time.
Please see messages below outlining the range of general relief commitments and offers of support as announced by our partners and industry supplier

TABCORP

TABCORP

Suspension of fees for licensed venues Dear Valued Partner, We a...
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TABCORP

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Suspension of fees for licensed venues

Dear Valued Partner,

We are experiencing unprecedented times as a result of the coronavirus (COVID-19) outbreak.

Tabcorp has been working to provide its industry partners and your members with an update following various announcements from the Prime Minister regarding the closure of licensed venues. Now, more than ever, it is vital that we have a well-considered and aligned approach as to the next steps.

We’ve been working through this and many other inter-related issues in response to the impact of the COVID-19 outbreak. Following extensive engagement, Tabcorp can advise the following:

  • Relevant fees under our SKY, TAB, Keno and MAX contractual arrangements will be payable by licensed venues up to the close of business on 22 March 2020. This is, of course, the day prior to the first government shut down order.
  • All payment obligations for the following month will be suspended considering the government ordered shutdown, and Tabcorp’s obligations under those contractual arrangements will also be suspended during this period.
  • We will continue to review the position in respect of each subsequent month considering further developments, such as additional government directions.
  • Where applicable, alternative arrangements will be agreed with venues, such as extensions of long-term fixed contracts equivalent to the cumulative period of the payment suspension.

In order to support industry through this difficult period, the interim measures described above are being implemented despite the terms of relevant venue contracts (1).

(1) Tabcorp’s existing rights under those contracts are preserved.

We anticipate that the shutdown may last several months, but we recognise the position is fluid hence we will be reviewing the circumstances each month to allow for maximum flexibility (as set out above). Our teams will be contacting impacted venues with details of the specific commercial arrangements that will apply for each relevant business.

We would also like to note Tabcorp’s appreciation for the support packages announced by governments and the banking industry, especially those which support the family and small businesses of local pubs and community clubs across Australia.

For all enquiries

TAYLAH BELL  - SENIOR BUSINESS PARTNER MANAGER
M       +61 400 100 113
E        taylah.bell@tabcorp.com.au

COOPERS BREWERY

COOPERS BREWERY

Coopers would like to announce that all Kegs in our portfolio are avai...
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COOPERS BREWERY

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Coopers would like to announce that all Kegs in our portfolio are available for AHA|SA Members to re-order.

Coopers have good quantities of all products and are looking forward to the majority of Hotels and clubs re-opening from June 1st, 2020.

A:     461 South Road, Regency Park, SA, 5010

P:     08 8440 1800

W:   www.coopers.com.au

E:      coopers@coopers.com.au 

Coopers Brewery Limited is Australia’s sole remaining family owned, independent brewery and the third largest brewer in Australia. Founded in 1862 by Thomas Cooper, the company produces boutique, premium quality beers, home brew beer concentrates and liquid malt extract that are marketed nationally and internationally. It’s unique range of beers include its signature top fermented ales, Coopers Pale Ale, Coopers Sparkling Ale, Coopers Stout, Coopers Session Ale, Coopers Dry, Coopers XPA, Dark Ale and Mild Ale. As a proud South Australian icon company, Coopers supports a wide range of events in the State.

 

LION

LION

Providing our valued on-premise and off-premise customers the support ...
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LION

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Providing our valued on-premise and off-premise customers the support they need right now.

Following the Government’s announcement that pubs and clubs will close from Monday 23rd March 2020, we have rolled out solutions and continue to explore more to assist our customers who are affected by this new closure order.

Specifically, Lion is:

  • Taking back unused kegs, from our direct customers, at no cost or charge and providing a credit.
    • For safety reasons these kegs must be full and capped. At this moment we cannot provide a specific time frame for when the kegs will be picked up, however we are working through this detail. For now we ask that you keep the dust caps on the kegs and store them in a safe place on your premise. We appreciate your patience as we work through thousands of credits and the logistics of safely picking the kegs up.
  • Providing publicans with an online video explainer to assist in the safe shutdown of their vitally important draught beer systems. Click on the link to the shutdown procedure video here
  • Running an advertising and social campaign through West End and Hahn, encouraging people to stay at home and catch up with mates virtually for a beer.
  • Rolling out decals for our retail customers to assist them in keeping customers physically distanced in stores.
  • Providing hotels offering take-away food and beverages with signage to let their community know they are open for business and here for their locals.
  • We applaud hotels that continue to support their locals with take-away meals, bottle shops that continue to trade under changing conditions, and everyone that is keeping up community support.

If we can be of any further help, please contact your sales executive, account manager, or Lion Connect on 13 15 13.

CARLTON & UNITED BREWERIES

CARLTON & UNITED BREWERIES

Carlton and United Breweries wants to provide the certainty of both CU...
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CARLTON & UNITED BREWERIES

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Carlton and United Breweries wants to provide the certainty of both CUB’s and Australia’s support by creating the For the Love of Your Local initiative. Through this initiative, we aim to raise up to $1million across our venues by calling on Australians to buy a pint to help their local pub get back on its feet, with CUB then matching that volume as a donation to the pub when it re-opens. https://loveofyourlocal.com.au/

Typsy is a Hospitality learning platform that CUB has partnered with to bring another avenue for our business partners to maximise their draught beer offer. There are currently 3 Badges (training modules) on offer with 3 more ready for release some time after April. When a venue signs up, they also have access to 90+ badges across a variety of subjects applicable to the service industry.

There is no cost involved for them to access the draught beer training and all the additional industry-based content. Our aim is to give an easy to use online training experience for our venues to complement our BFT in house training (when again possible) and the ability for staff to continue self-development during this period.

Venues will just have to Contact our Draught Beer specialist Russell Loomes to sign up.

Russell Loomes
Brewery Fresh Team Leader – WA/SA/NT
M 0467 772 280  E russell.loomes@cub.com.au

HOSTPLUS

HOSTPLUS

COVID-19 dedicated employer resources During these challenging time...
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HOSTPLUS

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COVID-19 dedicated employer resources

During these challenging times we remain committed to our hands-on approach to servicing, even though it may look a little different at this time. 

Your dedicated team at Hostplus continues to be here to support you, your business, and your employees during the COVID-19 crisis. As your dedicated Account Manager, I will continue to provide updates and answers for any questions you may have, and your Key Account Coordinator remains on hand for all your administrative and transactional needs. Our Member Education Specialists are also always ready to assist your employees.

To further assist you with more general enquiries and information we have developed a dedicated Hostplus COVID-19 webpage http://hostplus.com.au/covid-19/employers for contributing employers to access the latest information and resources. We’ll be providing frequent updates to the page and encourage you to check back regularly and bookmark it for future reference. 

Key topics currently addressed on our employer page include;

  • Difficulty in paying superannuation guarantee (SG) contributions
  • JobKeeper and its requirements as these relate to SG contribution
  • The SG amnesty

Sources for your employees

We understand keeping your employees up-to-date is likely to be a key focus for you at this time. Your employees, many of whom are Hostplus members, will shortly have access to Hostplus’ new webinar series, covering COVID-19 financial support options, investments in super and insurance in super.

Employees may also benefit from visiting our member page at hostplus.com.au/covid19. This page is designed especially for Hostplus members and addresses key topics, including insurance claim eligibility, impacts of early access on insurance and expected processing times for early access to superannuation. 


Your SA Hostplus team are still here and committed to the continued support our industry, employers and members in whatever way we can. We want to share this great resource from the  MoneySmart website which is a useful tool to help with financial issues and decision impacted by COVID-19.  The Hostplus website has also been updated to provide COVID-19 information.

Connie Letizia 0437 894 506 cletizia@hostplus.com.au   Peter Barry 0410 621 364  pbarry@hostplus.com.au      Scott Measday 0418 327 607  smeasday@hostplus.com.au    

‘I want to reassure you, our members and contributing employers, that we are actively monitoring and managing these unprecedented circumstances to ensure that your hard-earned retirement savings continue to be well managed and in good hands.’  - David Elia, Chief Executive Officer

ST JOHN AMBULANCE SA

ST JOHN AMBULANCE SA

St John Ambulance SA is a proud supporter of the Australian Hotels Ass...
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ST JOHN AMBULANCE SA

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St John Ambulance SA is a proud supporter of the Australian Hotels Association (SA). During this challenging time for many AHA members, we are thinking of you and sending our best wishes to you all. Stay safe and well, keep in contact with one another over the phone and we look forward to everyone being able to return to business as usual before too long.

When that time comes, St John will be here to provide a free Workplace First Aid Assessment to keep your venue first aid ready. Please contact Andrea Lagrou to book or for any other support we can provide in the meantime.

Infrared Thermometer

St John stock infrared thermometers normally retails for $119.95 we will offer a special to AHA|SA members $99.95. Contact Andrea Lagrou to order.

Product performance
1. Forehead Mode or Object Mode
2. 32 memories
3. Beeper
4. Range(body mode): 28.0-42.9℃ or 82.4-109.2℉
5. Operating Temperature: 10-40℃(50-104℉)
6. Power: 2*1.5V AAA alkaline battery
7. Temperature indicator: Green T<37.5℃; Orange 37.5≤T<38.0℃; Red T≥38.0℃

NAME: Andrea Lagrou
TEL: 0488 178 823
EMAIL: andrea.lagrou@stjohnsa.com.au 
WEB: stjohnsa.com.au

WALLMANS LAWYERS

WALLMANS LAWYERS

Free Legal Help Line by Wallmans Lawyers Wallmans have been a longs...
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WALLMANS LAWYERS

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Free Legal Help Line by Wallmans Lawyers

Wallmans have been a longstanding corporate partner to the AHA, providing its members with the full breadth of legal advice to support hospitality venues and suppliers in this State. 

Wallmans have a dedicated Free Legal Help Line for AHA members, obligation free, where you can discuss any issue (whether a current  legal issue or has the capacity to become a legal issue).   

Issues can include: 

  • Employment issues- stand down, directions to take leave, unpaid leave, termination, redundancy, casual workers, options going forward
  • Liquor and Gambling – new licences and licence variations, current arrangements, selling alcohol and takeaway, annual license fees
  • Contractual & business issues- events, refunds and options for cancellation and postponement, dealing with suppliers
  • COVID -19-   infection issues, managing risk, what can you tell you staff and clients, disclosure requirements, social media 
  • Debt recovery- paying suppliers and others at this time, chasing outstanding bills, payment for your creditors
  • Real estate- dealing with landlords, rent issues, renewals 
  • Developments- what happens to current development approvals and any building works
  • Governance- Board issues and communication

To access your 15 minute Help Line Call, please contact Partner, Ben Allen, Hospitality on 08 8235 3018 or Michael Kay, Partner, Employment and Workplace, on 8235 3044.     Your call may be directed to another member of our wider team, who can best discuss your enquiry.

PERKS ACCOUNTANTS & WEALTH ADVISORS

PERKS ACCOUNTANTS & WEALTH ADVISORS

PERKS ACCOUNTANTS & WEALTH ADVISERS   We understand tha...
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PERKS ACCOUNTANTS & WEALTH ADVISORS

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PERKS ACCOUNTANTS & WEALTH ADVISERS

 

We understand that the burden of sorting through the mountains of information around COVID-19 is plaguing all Publicans. We’ve put together a Resource Hub, with a dedicated Hospitality space, designed to help you navigate the economic levers that are available to you, as hospitality operators and owners. You will find all critical links, downloads, information and FAQs on the Perks COVID-19 Resource Hub, to save you searching during these challenging times. It’s free to access and you don’t need to sign up for anything. Bookmark this page and revisit as it continues to grow and evolve.

www.perks.com.au/covid19

Hospitality Hub

BUNNINGS GROUP

BUNNINGS GROUP

Bunnings is pleased to provide support in providing essential supplies...
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BUNNINGS GROUP

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Bunnings is pleased to provide support in providing essential supplies such as Hand Sanitiser, face masks and cleaning products to AHA SA members as they prepare to reopen.

Large bottles of Hand sanitiser are now available throughout our store network for collection or delivery and large commercial orders are also available for enquiries over 360 bottles. 

We can also arrange collection of pre prepared orders through our store network, deliveries can also be arranged at a small cost to save you time.

For more information on the above or if you would like to place an order please contact Kelly on 08 8392 4815 or alternatively email organisationsSA@bunnings.com.au

NOVA ENTERTAINMENT

NOVA ENTERTAINMENT

Book 5 live reads on FIVEaa and get another 2 for free – contact...
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NOVA ENTERTAINMENT

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Book 5 live reads on FIVEaa and get another 2 for free – contact FIVEaa to book your live reads now. Valid until 31 Dec 2020

Ben and Liam Love your Local on Nova 919

Every Tuesday Ben and Liam will love local and will feature a different local business in Adelaide giving them lots of love on air, through their socials and even send the Casanova’s out to say G’day.n

  • 4 x 30” Recorded Promos across the day
  • 1 x LIVE Workday Liner to promote Casanova Activation
  • 1 x Social Post on Nova Instagram Story featuring B&L Love Your Local Logo
  • Nova Casanova “Pop in” (Up to 40 mins)
  • 1 x Casanova cross on Nova 919
  • Client Tag & Logo in 1 x Instagram Story – for Casanovas
  • 2 x 30 sec Live Reads with Ben & Liam

Total Investment - $1500+gst (value $6,500)

Rachel Smith – 0414 253 553

rachelsmith@novaentertainment.com.au

ONEMUSIC

ONEMUSIC

Two tips from OneMusic to all the pub bistros opening up under the 10 ...
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ONEMUSIC

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Two tips from OneMusic to all the pub bistros opening up under the 10 pax limit and to those trading outdoors in SA.

https://onemusic.com.au/news/2020/may/boost-table-turn-with-music-and-leap-over-that-10-pax-limit/

https://onemusic.com.au/news/2020/may/background-music-outdoors/

https://www.facebook.com/onemusicau/

Wishing all our music lovers in SA a good start on the road to recovery.


IMPORTANT ONEMUSIC LICENSING CONCESSIONS DUE TO COVID-19

OneMusic Australia has put into effect the following measures to assist businesses affected by forced closures and severely reduced trading conditions:

•             Accounts have been placed on hold. OneMusic will contact businesses in the coming months to determine the status of business operations.

•             Debt collection on any outstanding invoices/fees has also been held.

•             When businesses resume trading, adjustments to licences will be made to account for the period where OneMusic’s music was not in use.

Businesses will also have the option of a payment arrangement to assist in getting them back on track.

For the time being no further action is required and we hope these measures will provide some relief during these challenging times.

Angela Paez
Partnerships Coordinator
P: 02 9935 7781
E: angelap@onemusic.com.au
onemusic.com.au

BANK SA

BANK SA

At BankSA, we have a long and proud history of helping people, familie...
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BANK SA

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At BankSA, we have a long and proud history of helping people, families and businesses through thick and thin. Our team of hospitality specialists are dedicated to delivering solutions that are specific to your business needs.

Any queries please do not hesitate to contact me

Kind regards

Peter Panas | Relationship Director Hospitality | BankSA
Level 1, 53-59 The Parade, Norwood SA 5067
M 0412 156 478

panasp@banksa.com.au

www.banksa.com.au

OPTIONS CRAFT LIQUOR MERCHANTS

OPTIONS CRAFT LIQUOR MERCHANTS

The crew at Options Craft Liquor Merchants wish all our superb AHA|SA ...
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OPTIONS CRAFT LIQUOR MERCHANTS

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The crew at Options Craft Liquor Merchants wish all our superb AHA|SA members and cohorts nothing but the best during these most challenging of trading conditions.  We remain open and at your disposal.   I have not a skerrick of doubt that, as South Australian businesses, we will see the other side of this and continue as we always have – maybe with a few changes!  If you need us please phone the office on 8346 9111 or visit us at www.optionswines.com.au

We do have free of charge warehouse space available should you need to store anything during this crisis.  Happy to help if we can.  Please call Steve Twelftree on 0439 823 435 if this is something that you may need.

LANCER

LANCER

Hospitality Industry Members, The SA Government has now provided ti...
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LANCER

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Hospitality Industry Members,

The SA Government has now provided time lines for a return to trade.

Lancer Beer Systems recently offered a Free Of Charge -  Draught Beer Shut Down service to all sites nationally and South Australia had the largest uptake of this very generous offer. In line with our commitment to the industry please find attached a – Do it yourself Start Up Guideline for Draught Beer Systems.  If you need assistance and would like to book one of our experienced technicians, please contact our Service Centre on 1300 551 361.

Lancer Worldwide is a  South Australian based manufacturer for over 50 years currently employing over 140 people. We are proud of our South Australian manufacturing – with distribution throughout the globe.

 

Lancer is the only beverage equipment manufacturer in South Australia and boasts the most experienced Service and Installation team by far. Lancer will continue to provide the very best Service and Installations to the SA draught beer market – if you do not currently have Lancer as your provider please give us a call and support South Australian Employment.

Call 1300 551 361 to book your beer system ‘Start Up Ready’ service.

Craig Hinter
Sales Manager SA / NT / WA
E: chinter@lancerworldwide.com

TRANS TASMAN ENERGY GROUP

TRANS TASMAN ENERGY GROUP

TTEG can assist AHA|SA members during this arduous time. The TTEG team...
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TRANS TASMAN ENERGY GROUP

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TTEG can assist AHA|SA members during this arduous time. The TTEG team understands that Hotels and Pubs are suffering greatly in these uncertain times and in response has been in communications with energy retailers about offering price relief options for those struggling.

We are monitoring actions in response to Covid 19, and the following summary provides some insight into AER expectations of retailers.

AER just advised in its Statement of Expectations of energy businesses: Protecting consumers and the energy market during COVID-19 that its expectations include:

  • that energy retailers offer payment plans or hardship arrangements to all residential and small business customers who indicate they may be in financial stress, regardless of whether the customer meets the ‘usual’ criteria for that assistance.
  • no disconnection of any residential or small business customers who may be in financial stress (without their agreement) before 31 July 2020 and potentially beyond. 
  • deferring referrals of customers to debt collection agencies for recovery actions, or credit default listing until at least 31 July 2020; and
  • waiving disconnection, reconnection and/or contract break fees for small businesses that have ceased operation, along with daily supply charges to retailers, during any period of disconnection until at least 31 July 2020.

 

In the meantime, TTEG is more than happy to speak to any members who are concerned about their energy contracting, billing or how to keep their business’ lights on.

For further advice on how we can help your association, please don't hesitate to get in touch.

Craig Marschall
cmarschall@tteg.com.au
M 0409 531 130

BENTLEYS ACCOUNTANTS

BENTLEYS ACCOUNTANTS

BENTLEYS SA/NT   As a proud sponsor of the AHA in SA, Bentl...
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BENTLEYS ACCOUNTANTS

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BENTLEYS SA/NT

 

As a proud sponsor of the AHA in SA, Bentleys would like to offer its support to members in the industry’s most difficult moment.  Arrange a complimentary initial meeting and we’ll be pleased to offer a 15% discount on our fees for the first 12 months.

Rick Basheer
rbasheer@adel.bentleys.com.au
83727900

CHOICE ENERGY

CHOICE ENERGY

Let Choice Energy review your energy costs during this complex time so...
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CHOICE ENERGY

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Let Choice Energy review your energy costs during this complex time so you can focus your efforts on your core business.

Choice Energy is offering all members a complimentary health check to ensure that your electricity and gas costs are minimised.  We will review your rates, network charges and power factor and where appropriate, we will also liaise with your retailer to discuss options for support during this time.

The Federal Government has also extended the instant asset tax write-off to up to $150k for assets delivered by 30 June 2020.  If considering solar to reduce your long-term energy costs is an option for your business, we can complete an assessment for you to see if the business case is profitable. See attached flyer for more detail.

Mark Bortolin - 0418 202 340
mark@choiceenergy.com.au
www.choiceenergy.com.au

DBH COMMERCIAL LAWYERS

DBH COMMERCIAL LAWYERS

DBH Commercial Lawyers are long term supporters of the AHA|SA and are ...
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DBH COMMERCIAL LAWYERS

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DBH Commercial Lawyers are long term supporters of the AHA|SA and are here to help the industry in any way we can as businesses start to reopen.

Our experienced team can assist with issues arising across all areas of your operations (whether COVID-19 related or not) including, but not limited to:

  • All employment related matters (for employers), including performance management, dispute resolution, redundancy, work health and safety and workers compensation.
  • Commercial leasing arrangements.
  • Sale and purchase of business.
  • Liquor and gaming.
  • Contractual issues, with suppliers or customers.
  • Intellectual property.
  • Debt recovery.
  • Insurance, and more.

 

We know many businesses are facing extraordinary financial pressures at present and are pleased to offer reduced fee rates to AHA|SA members who need assistance with any legal issue resulting from COVID-19. Please contact us to discuss further.

Please contact one of our team if there is anything we can do to support you and your business.  In the meantime, we look forward to enjoying a drink (and meal) at your venue soon!

www.dbh.com.au

Dylan Steel dsteel@dbh.com.au    
David Tillett AM dtillett@dbh.com.au 
Sarah Legoe slegoe@dbh.com.au 

Tel:          08 8216 3368                          
 

MCGEES PROPERTY

MCGEES PROPERTY

McGees Property – Hotel Brokers At last , there is light for ...
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MCGEES PROPERTY

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McGees Property – Hotel Brokers

At last , there is light for our industry albeit small steps. If you require any assistance regarding buying or selling a  hotel please contact the only aha corporate partner hotel broker McGees Property .

Click here for Grant Clarke's Profile

NAME:     Grant Clarke
TEL:         0414 806 130
EMAIL:     gclarke@adl.mcgees.com.au
WEB:        adl.mcgees.com.au

STODDART

STODDART

We hope that all of the AHA SA members remain safe and healthy, with p...
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STODDART

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We hope that all of the AHA SA members remain safe and healthy, with preparations for reopening as per the South Australia roadmap. It is still a difficult time in terms of restrictions of trade, but we want all members to be assured that Stoddart is still here to assist.

Bulk Hand Sanitiser and Dispensing Equipment

We have stock of Sanipure hand sanitiser; and Stoddart dispensers and stands readily available for your venue.

Foodservice Equipment

Our range of foodservice equipment is in stock and available for delivery, with many of our dealers providing equipment financing options.

We have several equipment options that can assist your venue to maintain takeaway and delivery services, including CookTek thermal delivery systems, Culinaire Vertical Hot Cupboards and Warming Drawers, and the Metro MightyLite pan carrier, Anets fryers, our combi oven ranges and cooking ranges.

Service

Our Customer Service, Spare Parts team and national service network are here to support whenever you require them and will continue to be here throughout.

For venues that have been shut down for an extended period, we have a range of service technicians that can provide a Re-start Service for your equipment in preparation for reopening.

Contact the Stoddart South Australia office (08) 8187 4502, email adelaide@stoddart.com.au, or visit www.stoddart.com.au

BANKTECH

BANKTECH

How to choose the right CRT device for your venue As venues slowly ...
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BANKTECH

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How to choose the right CRT device for your venue

As venues slowly start to reopen and welcome back their patrons, now is the time to plan ahead for the introduction of TITO and CRTs.

Understanding the options available and the best fit for your business can be confusing.

Cash Redemption Terminals (CRTs) have revolutionised the gaming floor for venue managers. They enable self-serve functionality and free up staff to provide a better customer experience.

But how do you choose the right CRT for your business? Below are our top tips.

1. Check it comes with features customers actually care about

Look for ticket redemption for cash, compliant, certified transactions and a device that keeps an audit trail. Research ease of use for both staff and customers, integration capabilities with your current or preferred loyalty platform and gaming system, 24/7 helpdesk support, different and flexible payment options and a customisable screen for member communications.

2. Connectivity to a web portal

A good system will optimise your CRTs role on the floor by giving you dashboards and mobile reports with offline/online status, errors and alerts, and available cash.

3. Reliability

When a CRT fails, a gaming floor may incur extra staff burden and costs as they will need to process manual payouts, and the impact on the customer experience can have long-lasting effects. When choosing a vendor, look out for reliable, tested components and a proven track record for responsive servicing including a 24/7 helpline and local field technicians.

4. A single-vendor approach

A single-vendor approach can make life much easier for a busy gaming manager. A vendor that can offer ATMs, CRTs, Cash Recyclers, all connected by a gaming system or remote monitoring creates a seamless environment that minimises effort for a busy venue.

When choosing a CRT make sure you're considering reliability, interconnectivity and a single-vendor approach in equal measure to the look and size of your device.

There is a lot to consider, and we hope these tips are useful.  For more insight we have put together the Ultimate CRT Buyer’s Guide which you can download by clicking here.

SA venue managers now have the opportunity to book a demonstration of our CRTs, with a CRT now installed in an Adelaide venue.   

Our local Sales Manager, Michael Queale is only too happy to chat with you and to organise a time to see the CRT in action.  Michael can be reached on Mb: 0408 462 321.

MIGRATION SOLUTIONS

MIGRATION SOLUTIONS

With many businesses in a state of flux and uncertainty, we are concer...
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MIGRATION SOLUTIONS

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With many businesses in a state of flux and uncertainty, we are concerned that employer sponsorship obligations and legislative compliance may not be a priority. Any business, however, that employs international staff on temporary work visas (457/482/400/407/408 visas) and has made any change to their employment conditions resulting from COVID-19, must ensure their obligations to the Department of Home Affairs are met.  This extends to a range of other business considerations.

In addition to this, Migration Solutions would be happy to provide a subsidised members only service in conjunction with the AHA whereby we can speak with member businesses and organisations about visas, immigration and sponsorship obligations, and also speak to any visa holders who have been negatively impacted by changes in business operations due to the virus.

Mark Glazbrook
Migration Solutions
+61 8 8210 9800
mark@migrationsolutions.com.au   
www.migrationsolutions.com.au

AGILE GROUP

AGILE GROUP

As passionate partners of the hospitality industry here in South Austr...
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AGILE GROUP

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As passionate partners of the hospitality industry here in South Australia, Agile Group are also reeling at the unforeseen shut down of venues across the state.  We understand the Hotel industry is one of the most affected by these forced closures and hope to support AHA|SA members as best we can through this time.

We would be happy to work with Hotels on their individual security needs during this time, to minimise risk to property or contents, whether it be advice on the surveillance of the buildings or regular patrolling by registered security guards and cars.  As proud Corporate Partners of AHA|SA we can provide a tailor-made proposal for members with a 10% discount on all patrol services during this time.  Please contact Will or Richard on 1300 964 007 or visit www.agilegroup.com.au

SOCIAL MEDIA AOK

SOCIAL MEDIA AOK

As we see the hospitality industry start to kick back into gear, now i...
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SOCIAL MEDIA AOK

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As we see the hospitality industry start to kick back into gear, now is the time to let your customers know you’re there! 

Social Media AOK is happy to offer AHA|SA members the following discounts, valid from 1 June to 30 August:

 

  • Want some help with your social media or Google advertising?  We will waive our once-off setup fees ($250) for all Facebook or Google Ads accounts for AHA|SA members.
  • Prefer to handle your own social media?  We’re offering 1 hour social media consults via Zoom for just $110 inc GST – that’s a saving of $155 for AHA|SA members.

To book in, or chat further, please call Tamara on 0413 469 938, or drop her an email tamara@socialmediaaok.com.au

POWER MAINTENANCE GROUP

POWER MAINTENANCE GROUP

ENERGY NETWORK RELIEF PACKAGE ANNOUNCED Energy networks across New So...
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POWER MAINTENANCE GROUP

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ENERGY NETWORK RELIEF PACKAGE ANNOUNCED
Energy networks across New South Wales, Victoria and South Australia have announced a suite of measures to provide support to customers enduring hardship as a result of the COVID-19 pandemic.
The electricity and gas network relief package complements other initiatives across the gas and electricity sector and will take effect from 1 April.
More information in the file attached.

DNA SECURITY SOLUTIONS

DNA SECURITY SOLUTIONS

Back to business and keeping healthy! The team at DNA Security Solu...
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DNA SECURITY SOLUTIONS

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Back to business and keeping healthy!

The team at DNA Security Solutions is excited to play our part in supporting the hospitality industry. We are here to support you to get back on your feet and re-open the fabulous venues that we have all come to love, where the special moments happen. In addition to our DNA Guardian technology, We are pleased to offer a range of other products to venues to support a safer environment:

Hand sanitising stations
An easy and efficient way to make hand sanitising easy as customers enter your venue. This is a large station that can be placed at your venue entrance and has a 5 litre capacity hand sanitiser. Spare sanitising liquid can be ordered for a quick change over.

Also useful for bathroom or kitchen entry.

You won’t run out as quickly as the smaller options available on the market, so your team can get on with service.

Note: small bottles available for distribution throughout your venue.

Anti-bacterial hand and surface wipes
This is one of the largest buckets of wipes that you’re likely to find! 225 wipes, 99.9% anti-bacterial, easy for cleaning gaming machines and other surfaces.

Non-contact thermometers
Non-contact, handheld thermometers are easy to use. They will soon become invaluable to check all staff commencing a shift and / or all customers as they enter your premise. Another way to minimise your venue becoming a ‘hot spot’ for infection.

Prevention is far better than cure!

DNA Guardian Security Systems
Our award winning security system is now being offered in an easy monthly payment offering - Technology as a service.  Very low upfront investment required, with easy low monthly payments that are set and forget.  Venues have found this an incredibly easy way of getting the very best in security for minimal outlay.  All systems customised to suit your needs.  Please reach out to us for more information.

DNA Security Solutions is a proud Australian, family business. We appreciate your support and are pleased to offer this specialist range of products as Corporate Partners of AHA.

You can reach Tania on 0404099662 or Andrew on 0414 456 626 for further details.

H&L AUSTRALIA

H&L AUSTRALIA

At H&L, we have been working on new features to help hospitality a...
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H&L AUSTRALIA

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At H&L, we have been working on new features to help hospitality and F&B owners get ready to reopening their venues. H&L's OrderNow allows customers to easily place pickup and delivery orders directly from your website. Plus, the ordering at table feature will allow your customers to place orders and make payments directly from their mobile phones, limiting the contact between your customers and your staff and replacing your printed menus.
As venues are still restricted to a certain number of patrons, H&L's BooKBooK coordinates all your bookings through an intuitive online table reservation technology. This feature includes a changeable floorplan that will help you respect the social distancing rules, and will improve your availability control by making a table available at the moment your guests finish up, maximising your capacity sustainably.
For more information, do not hesitate to contact us at sales@hlpos.com.

H&L Australia has been at the forefront of technology in the hospitality industry for over 30 years, with local staff in each state. The intuitive and customer centric approach behind our innovative products is why so many venues choose H&L, and why many of our customers are multi-award winners.  As hospitality people at heart, H&L know better than most the critical requirements for each food and beverage operation. Our industry knowledge and range of products means we find the perfect solution for your venue, so that you can operate with maximum efficiency in the most cost effective way.  

STUDIO NINE ARCHITECTS

STUDIO NINE ARCHITECTS

As a proud partner of the Australian Hotels Association (SA), our team...
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STUDIO NINE ARCHITECTS

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As a proud partner of the Australian Hotels Association (SA), our team sends our thoughts and best wishes to all members through these challenging and uncertain times. As a practise where hospitality projects have taken up a significant portion of our work, we are grateful to the industry for the support they have shown us over the years and would like to offer our support and services where we can.

For some, this may be an opportune time to consider that project, small or large. We remain open and continue to provide our professional architectural and interior design services to our current, past and new clients, to refresh, transform or master plan your venue for future success and wellbeing.

www.studionine.net.au

Mandy Goehr
Director | Interior Designer
P: 0403 050 379
E: mandyg@studionine.net.au

Tony Zappia
Director | Architect
P: 0433 500 009
E: tony@studionine.net.au

COCA COLA AMATIL

COCA COLA AMATIL

You are, and remain, a valued partner of ours. We understand that your...
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COCA COLA AMATIL

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You are, and remain, a valued partner of ours. We understand that your business, together with the wider Hospitality and Food Service industry, is feeling the impact of COVID-19. As more and more people are confined to home, access to safe food will remain a challenge.
Every day we observe businesses are finding innovative ways to adapt, to continue to operate and serve their customers, and CCA aims to continue to provide you support, where we can.
We have put together a guide of our services we can offer to help you get through these times.
We want our CCA community to feel empowered to talk to our representatives, use our services and trust that we will continue to support you.
It is our promise to support our customers in every way possible and continue to share the latest innovations we observe in the industry.
We will continue to work with you all to drive the Food Service and Hospitality industry forward with leading, modern and progressive ideas.
Stay safe, stay healthy and stay up to date.

Thanking you,
Jarrad Mortimer
Director of Sales, On The Go

MAXIMA

MAXIMA

As the restrictions for the Corona Virus ease off, you may find yourse...
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MAXIMA

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As the restrictions for the Corona Virus ease off, you may find yourself needing to re hire staff that are in some cases no longer available.  You may also see increased levels of business as we all rush out the door and catch up on our spending.  You may even consider a larger workforce than prior to the Virus.

If this may apply to you, Maxima may be able to assist you at that time – at no cost to you.

We can,

Search through our caseload of jobseekers in your area to match candidates to your vacancies,
Pre screen them to match up with the duties, skills and hours required,
Send you the matching resumes and evidence of qualifications/tickets/licenses for perusal,
Organise your short list of applicants times for interview.
Set up no obligation Work Experience or Internships as a “try before you buy” – we’ll even organise insurance for applicants for those placements
Assist with costs for initial uniform and/or PPE costs.
In qualifying cases, we may even fund a wage subsidy for the first 6 months – without the requirement for full time hours!

You don’t sign a contract with us or have any obligation to take one of our referrals, so why not try the free option before paying for advertising or putting advertisements on Social Media which have you bombarded with people?

Call me today!  I should be able to tell you within 24 hours if we are likely to have some to suit your role.

Chris Basley
Business Development Consultant
T 1300 629 462 | M 0466 141 106
North Country S.A. | maxima.com.au

Bunzl

Bunzl

To our Customers, Business Partners, Friends & Families, we are ho...
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Bunzl

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To our Customers, Business Partners, Friends & Families, we are hoping that you are all well and planning for the positive steps of re-opening after the COVID-19 Pandemic.  It is a difficult time for us all but a great time to band together to offer support to our Hospitality Friends.  Our Various Bunzl Adelaide & National facilities remain open for deliveries and we are working towards the re-opening of our retail outlets, we will update you as we progress whilst being mindful of personnel safety. We want to support you with some key initiatives

As part of the Bunzl Work Well, Work Safe campaign, we are pleased to announce the launch of the Protect, Disinfect, Mitigate Flyer and Order Form which can be made available to our customers by contacting our local customer service team.  This information includes information around;

  • Personal Hygiene Kits
  • Hand Sanitising Systems
  • Hand Sanitising Dispensing systems
  • Sanitising Wipes
  • PPE - Disposable Coveralls, Face Shields, Face Masks, Safety Eyewear, Nitrile Gloves, Disposable Aprons
  • Thermometers Infrared
  • Automated Sanitising Systems & Associated Chemical Products
  • Advanced non-contact thermal screening tablets
  • Multipurpose Surface Chemical
  • Waste Bags
  • General Wiping / Microfibre Cloths & Disposable Microfibre
  • Site Safety – Traffic Management
  • Safety Signs & Stickers
  • Screens & Sneeze Guards

The Bunzl Team are able to work closely with our AHA Partners on our Hotel Re-opening planning guides which will assist in the following areas;

  • Preparing your team
  • Deep Cleaning
  • Self-Assessment
  • Guest Experience
  • Ready to Welcome Guests
  • Enhanced Cleaning
  • COVID-19 Products
  • Specific Area Cleaning Guides

Training of personnel is key when looking at the Re-opening planning and Bunzl will support our systems with onsite training to ensure that our AHA partners are comfortable with the steps ahead.

The Bunzl Personal Hygiene Kit (BZPHKIT) is now available for purchase online via the Bunzl Shop.

We look forward to supporting you all and wish you all the best

T 8254 6200

 

THE BANNER CREW

THE BANNER CREW

We have been working closely with AHA|SA Corporate Partner The Banner ...
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THE BANNER CREW

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We have been working closely with AHA|SA Corporate Partner The Banner Crew to establish a ‘starter kit’ of adhesive signage and decals to ensure your hotels are compliant with the recommendations put forward by the SA Government for your hotel re-opening. The signage needs to be clear, bright and easy to see amongst your other surfaces and materials in your venue. The signage developed is safe to use on your surfaces and easily removed when that time arises. Working with The Banner Crew, a local supplier, we have been able to get these items at a very affordable cost for venues. There are many on the market and be assured we have done the best to ensure the cost is competitive and affordable for venues.

This ‘starter kit’ has been established to assist you in the first case to be available for hotels early next week. There are more items that you may wish to order based on the requirements of your venue, its size and facilities. These can be selected from the order form attached.

As mentioned, this should be the minimum to get you started and you can add on items when necessary.

See attached the designs and kit list that has been developed by The Banner Crew and the AHA|SA. You will see there are indoor decals and outdoor specific decals which are developed with different materials to withstand the elements.

The Banner Crew can also assist your venue with bespoke signage requirements upon request.

See attached the order form and product list. 

PLACE ORDERS AS FOLLOWS
8240 0242

thecrew@thebannercrew.com.au

PFD FOODSERVICES

PFD FOODSERVICES

It is business as usual for PFD as we focus on continuing to maintain ...
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PFD FOODSERVICES

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It is business as usual for PFD as we focus on continuing to maintain our high levels of service and support to you during these uncertain times.

We have taken additional measures to ensure the health, safety and wellbeing of our team, customers, and suppliers, following the guidelines and advice of the Australian Government Department of Health.

We are committed to the health and safety of the communities we operate in nationally and to reassure you that we are:

• Ensuring all our team are following safe hygiene practices

• Where possible our drivers are minimising contact during deliveries

• We are working closely with our supplier partners to ensure uninterrupted supply

The PFD team is looking forward to helping you get back to business.

Please speak with your PFD Sales Representative or our Telesales team to discuss your new or shortened menu options and requirements.

Justin Carey – Sales Manager – 0401 052 767

JCarey@pfdfoods.com.au

GALIPO FOODS

GALIPO FOODS

Galipo foods is a proud supporter of the South Australian hotel indust...
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GALIPO FOODS

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Galipo foods is a proud supporter of the South Australian hotel industry & we are here to help you during this reopening phase & ongoing into the future.   We have a team of long standing, highly experienced sales representatives available to help you with your needs.  Thank you for supporting a local SA businesses & Corporate Partner of the AHA|SA.

Contact 08 8168 2000

www.galipofoods.com.au

CONCEPT COLLECTIONS

CONCEPT COLLECTIONS

Concept Collections has been a proud long-term partner of AHA|SA and w...
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CONCEPT COLLECTIONS

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Concept Collections has been a proud long-term partner of AHA|SA and we are thankful for the wonderful relationships we have fostered within this amazing industry.  We know in this crisis that our friends are facing uncertainty and we offer our support to you in any way we can.

If you are in need of furniture for your venue, our stock levels have reduced during the restrictions of trade period, however new orders have been placed with our manufacturers and replenishments are coming.  But with such a vast range there are still many in-stock pieces ready to go.  If your hotel needs a few pieces or a full fit-out, we can assist.

Be sure to pop in for a coffee in our new showroom in Regency Park and browse our latest collections, our staff are trained and we practice Covid safety procedures.

New Showroom / Warehouse! 48 Birralee Rd REGENCY PARK SA 5010

Shannon Lens | General Manager

1300 269 800  |  08 8232 4262  

shannon@conceptcollections.com.au  |  conceptcollections.com.au

ACCOLADE WINES

ACCOLADE WINES

Accolade Wines Launches Your Venue, Our Shout On-Premise Wine Support ...
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ACCOLADE WINES

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Accolade Wines Launches Your Venue, Our Shout On-Premise Wine Support Packages

To assist the Australian hospitality industry get back on its feet during these unprecedented times, Accolade Wines has launched Your Venue, Our Shout – an on-premise support package that will see Accolade Wines replace, as complimentary stock, their portfolio of wines sold across venues in the first month from re-opening.

Accolade Wines’ Your Venue, Our Shout initiative is accessible to both existing and new customers, and available now until 31st August 2020 across its extended portfolio of quality wines, including brands such as Grant Burge, Croser, Stonier, Hardys, Petaluma and House of Arras.

Commenting on the current climate and the Your Venue, Your Shout support package, Andrew Clarke, Accolade Wines Regional Managing Director - ANZP says, “We are all aware of how COVID-19 has impacted the hospitality industry across Australia. It has been an extremely challenging time and even though venues are beginning to re-open, there is a lot of uncertainty about the future. Your Venue, Our Shout is Accolade Wines’ way of showing support to our valued on-premise customers and lending a helping hand to get back on their feet and return to usual trading as quickly as possible.”

In addition to the stock replacement offer in the first month of re-opening, the Your Venue, Our Shout package offers on-premise venues increased discounts on Accolade Wines’ most recent wholesale list price for the first 6 months after re-opening.

Intercontinental Hotel Group’s Director of Restaurants & Bars - Australasia & Japan, Alison Hulm adds, “The past few months have been the most challenging time our industry has ever faced. Now, as we look to recovery and start the process of reopening some of IHG’s amazing hotels, we are grateful to Accolade Wines for providing us with fantastic support with their Your Venue, Our Shout initiative. It certainly helps ease the pressure on hotels as they navigate this ‘new normal’ and means hotel teams can focus on welcoming back our guests with some fantastic Australian wines.”

For more information on Accolade Wines’ Your Venue, Our Shout re-opening support package, contact your Accolade Wines Business Development Manager or call.

To sign up online, visit https://www.accoladewines.com/australia-onpremise/

For more information on Accolade Wines, visit www.accoladewines.com

HOTEL & TOURISM MANAGEMENT P/L

HOTEL & TOURISM MANAGEMENT P/L

Welcome Back! Hotel & Tourism Management is a Liquor Marketing ...
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HOTEL & TOURISM MANAGEMENT P/L

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Welcome Back!

Hotel & Tourism Management is a Liquor Marketing and Support Company for hospitality venues. Since our inception in 1992 we have grown to over 300 Members Nationally and provide a variety of service options under such trademarks as Liquor Legends, Urban Cellars, Rewards, Liquid Stock Control & Bookkeeping.

We offer a confidential no obligation service assessment & proposal based on your business needs.

Our key differences/benefits are:

  • Catalogue distribution & Digital Marketing - Over & above all other banners.
  • E-Commerce Online Ordering – A cheaper online platform with multiple Fee & delivery options to suit your business model and margin expectations.
  • D-Commerce – Industry leading digital marketing that goes way beyond just simple online transactions.
  • Category Leaders Range (Core range) – State Specific with flexibility, reducing the need to stock inappropriate products.
  • Liquid Stock Control – Provides vital ongoing database, stock control & pricing support with comprehensive reporting, saving you time and money.
  • IT Equipment: We can provide members with all Point of Sale (POS) software and hardware needs at discounted prices
  • Loyalty Rewards – Cost effective fully integrated & successful rewards program to drive business and customer communication with no additional fees.
  • Comprehensive business reporting & Insights – A dedicated range of business reporting and analysing tools.
  • Hospitality Bookkeeping - Stress free hospitality bookkeeping at a fixed price.
  • 24/7 IT Support – Eliminating the need and expense for POS maintenance contracts or third-party suppliers.
  • Very competitive Rebates & Member Pricing.

Contact: John March jmarch@liquorlegends.com.au Ph 0429 825072

BIG SCREEN VIDEO

BIG SCREEN VIDEO

Have you been looking for ways to make the most of the current Governm...
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BIG SCREEN VIDEO

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Have you been looking for ways to make the most of the current Government initiatives? BSV currently have stock available, ready for install prior to June 30, meaning you can make the most of the current Government instant write-off initiatives*.

Quantities are limited for this unique offering and all orders must be placed by June 8.

If you are interested or want further details, please submit an enquiry at https://www.bigscreenvideo.com.au/contact/, or call us on 1300 244 727.

*BSV are screen people, not tax people. We recommend you seek advice from your accountant regarding accessing the government initiative.

Contact Details:

Tracy Adams

Business Development Representative

tadams@bigscreenvideo.com.au

+61 402 339 004

Hannah Priebe-Clarke

Business Development Director Aus/NZ

hannah@bigscreenvideo.com.au

+61 431 720 137

NOVATECH CREATIVE EVENT TECHNOLOGY

NOVATECH CREATIVE EVENT TECHNOLOGY

Novatech is a long standing supporter of the AHA, live music and the h...
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NOVATECH CREATIVE EVENT TECHNOLOGY

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Novatech is a long standing supporter of the AHA, live music and the hospitality & tourism industry in general. We’re here to assist with virtual streaming events & advice, short term rental of AV equipment for events and long term equipment hire installed into leading venues around South Australia. We understand the path to the new normal will be a long one & are here to help venues open back up for live entertainment as soon as possible.

Contact details:

Ashley Gabriel

agabriel@ncet.co

p 08 8352 0331

IGT

IGT

Tips for sanitising gaming machines With some light at the end of t...
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IGT

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Tips for sanitising gaming machines

With some light at the end of the tunnel regarding the re-opening of your gaming rooms, we’ve put together some best practice tips regarding cleaning your gaming machines (EGMs) to protect the health of your patrons, personnel and the machines themselves.  

Most EGMs feature touch screens and button panels, so the choice and method of applying any cleaning agent is very important. Touchscreens are sensitive to liquid sprays, particularly those that are ammonia-based, so some cleaning agents may affect the touch-sensitive coating on these screens.

So, be careful in choosing your sanitising solution and consider the following:

  • Don’t spray directly onto touch screens – spray a cleaning agent into a clean non-abrasive cloth and then wipe the touch screen
  • For a disinfectant to be effective, the solution may need to remain wet for a specific timeframe – refer to your cleaning solution recommendations for this.
  • Once air dry, use a microfibre cloth to remove streaks from the touchscreens
  • Glass cleaner (with no ammonia/vinegar) can be used to remove stubborn streaks
  • Disinfecting wipes can also be used, remembering not to allow any additional liquid to pool on the touch screen. 

The above cleaning pointers can also be applied to other surfaces on an EGM – remembering that it is very important not to allow disinfectants to pool on screens or penetrate creases and openings.  In relation to EGM plastics, it is best to test an inconspicuous area first.  If there is no visible reaction or discolouration then you can clean the entire EGM.

The Australian Government Department of Health has not mandated any specific cleaning products but does have a number of information resources available in relation to cleaning and disinfection principles for COVID-19.  For one example click here.

WINNALL & CO

WINNALL & CO

As Business Consultants and BAS Agents we understand the difficulty yo...
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WINNALL & CO

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As Business Consultants and BAS Agents we understand the difficulty you have all faced during the COVID-19 crisis. The quick thinking and innovation some venues have shown during this time has been incredible! When it is time to re-open it will be hard and it will be stressful but as an AHA|SA Corporate Partner we will be here supporting you.

Winnall & Co offer bookkeeping and payroll services to small to medium businesses but our niche is the hospitality industry. If you need advice, guidance or would like to enquire about any of our services please do not hesitate to contact us. We are currently offering a promotion for all members of the AHA|SA*; we are offering a discount of 15% for Bookkeeping and Payroll services and for our payroll only service we are offering 10%, this discount will be applied for the first 12 months.

Please do not hesitate to contact Alexandra Elliott (alexandra@winnall.com.au) or Michael Wong (michael@winnall.com.au)

*Promotion is only valid for new clients

WALLMANS LAWYERS

WALLMANS LAWYERS

Legal Help Line By Wallmans Lawyers Wallmans have been a longstandi...
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WALLMANS LAWYERS

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Legal Help Line By Wallmans Lawyers

Wallmans have been a longstanding corporate partner to the AHA, providing its members with the full breadth of legal advice to support hospitality venues and suppliers in this State. 

Wallmans have a dedicated Legal Help Line for AHA members, at no cost and obligation free, where you can discuss any issue (whether a current  legal issue or has the capacity to become a legal issue). 

Issues can include: 

  • Employment issues- stand down, directions to take leave, unpaid leave, termination, redundancy, casual workers, options going forward, Jobkeeper and other support payments
  • Liquor and Gambling – new licences and licence variations, current arrangements, selling alcohol and takeaway, annual license fees, current opening requirements
  • Contractual & business issues- events, refunds and options for cancellation and postponement, dealing with suppliers, social media and communications 
  • COVID -19-    managing risk, what can you tell you staff and clients, disclosure requirements, social media, collecting personal information, current opening requirements
  • Debt recovery- paying suppliers, chasing outstanding bills, payment for your creditors
  • Real estate- dealing with landlords, rent  issues, renewals 
  • Developments-  applications for development, current development approvals and any building works, building disputes
  • Governance- board issues and communication

To access your 15 minute Help Line Call, please contact Partner, Ben Allen, Hospitality on 08 8235 3018 or Michael Kay, Partner, Employment and Workplace, on  8235 3044.   Your call may be directed to another member of our wider team, who can best discuss your enquiry.

CLASS A ENERGY SOLUTIONS

CLASS A ENERGY SOLUTIONS

As a proud partner of the AHA we understand the challenges the industr...
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CLASS A ENERGY SOLUTIONS

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As a proud partner of the AHA we understand the challenges the industry  is currently going through.  We are keeping in touch with the Hotel owners and offering as much value as possible. We would like to offer the following prior to 30th June.

  • Special EOFY pricing for AHASA members for solar.
  • Capacity to install solar systems before 30/6/20 to access the Instant Asset Write Off for tax purposes.
  • Low docs finance with 6 months deferment to commencement of payments, so that the benefits of savings from solar are received to assist with cash flow.

Is there a way we can get our message out to the group as a whole.

Miles Ratcliff miles@classaenergysolutions.com.au

LK Accounting Services

LK Accounting Services

To all valued members of the hospitality industry, we hope everyone is...
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LK Accounting Services

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To all valued members of the hospitality industry, we hope everyone is surviving and pushing through this horrid time.

We here at LK Accounting understand the difficulties in putting the pieces back together after the forced closure of so many venues, and, as such, we are reducing our normal service fees to aid in staying on top of your bookkeeping needs. Please contact us and we will put together an individualised business package that suits your needs.

Lee-Anne Beswick 0438 242 720 Or Rhys Sawtell 0438 364 633

AINSWORTH

AINSWORTH

    25 May, 2020 Dear valued customer, We are al...
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AINSWORTH

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25 May, 2020

Dear valued customer,

We are almost there!   As restrictions gradually ease and your venue is now planning to re-open, Ainsworth is still with you every step of the way.

There is no doubt that the last two months have been difficult for everyone.  We have however witnessed countless good news stories and it has been great to see so many venues come up with new initiatives to keep connected with their members and community.

As you navigate through your venue’s re-opening strategy, Ainsworth wants to help you get back on your feet.  Our entire National Sales team is working and available to discuss and support you on all things Gaming.

Our Service team is also on board and ready to assist where required.

Please do not hesitate to contact our team:

Sales:               Via individual mobile numbers or 02 9739 8000sales@agtslots.com

Service:           1300 556 268

We look forward to rebuilding together.

Yours sincerely,

Ainsworth Game Technology Ltd

TROY PRIMMER

General Manager – Sales & Marketing AU

EMPIRE LIQUOR

EMPIRE LIQUOR

Empire Liquor are so pleased to see our friends in the hotel industry ...
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EMPIRE LIQUOR

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Empire Liquor are so pleased to see our friends in the hotel industry finally able to begin trading after such an uncertain few months. With highly acclaimed brands such as d’Arenberg, Paulett Wines, Mr. Riggs Wine Co., Glaetzer, Fullers and Hofbräu (among others!) Empire Liquor provides a great range of products to suit every venue. We continue to deliver excellence in service and delivery – get in contact with us today!

Contact details:

Phone: 08 8371 0088

Email: sales@empireliquor.com.au

Website: www.empireliquor.com.au

 

 

SCIENTIFIC GAMES / MACMONT GAMING

SCIENTIFIC GAMES / MACMONT GAMING

  I am writing to advise you that company restructuring due to...
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SCIENTIFIC GAMES / MACMONT GAMING

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I am writing to advise you that company restructuring due to COVID19 has resulted in a number of staff changes and that George Giotis will no longer be your Scientific Games Account Manager.  I’d like to thank George for his service and wish him well in his future endeavours.  All South Australian customers have now been assigned to Janna Schneebichler.   

Throughout the COVID19 crisis our organisation has prioritised the health and safety of our employees and customers.   As we enter our second month of shutdowns, the international and local leadership teams worked to create a plan that ensures Scientific Games (SG) long term business viability while maintaining our commitment to   the SG team and customers moving forward.

SG has felt the significant financial brunt of shutdowns in multiple markets which has resulted in critical cost reduction decisions being made for our business. These cost reduction strategies  have  been  adopted  to  enable  us  to  continue   to   provide  a high standard of service to the Australian market  while  accepting  that  market  conditions will be unique for the foreseeable future. 

Although these changes are necessary for now, I wanted to reassure you that SG will continue to provide expert advice and support to your venue as you plan for your future reopening.

If there is anything you would like to discuss to support you in your reopening efforts, please do not hesitate to contact me at russel.gartner@scientificgames.com or on 0418 688 204. 

ASAHI PREMIUM BEVERAGES

ASAHI PREMIUM BEVERAGES

Asahi Beverages Open Arms Program Our number one goal in all of this ...
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ASAHI PREMIUM BEVERAGES

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Asahi Beverages Open Arms Program
Our number one goal in all of this mayhem is to ensure our actions and efforts, as a partner to the industry, are resolute in making life easier in some small way for our valued customers. Central to this ethos is APB’s Open Arms Program, with a suite of support initiatives designed to help customers reopen, recover and regrow their hospitality businesses backed by a dedicated Open Arms Program fund of over $1 million to enable the achievement of these objectives.

Driving consumer awareness
A critical component of reopening is getting the message out to consumers that venues are in fact open! With each state lifting restrictions at different stages, and with varying levels of constraints, we know social media will play a critical role in getting the message out to confused consumers. Through APB’s Third Space program, our social media partner Tiger Pistol has the expertise to help customers drive consumers back into their venues through promoting the lifting of restrictions, venue opening details, ‘welcome back’ offers, group size limitations and to encourage online & phone bookings to mention a few.

On-Premise Program - Technical and Sales support
Our technical teams are also assisting with the cleaning and recommissioning of equipment and our sales teams have been busily assisting with prioritising deliveries for initial openings. In addition to the above, the Open Arms Program includes a range of other initiatives including activation and stock support to assist with driving revenue.

Cash flow and credit
We have already undertaken a number of significant measures to date, initially focused on assisting venues with their cash flow. We know that with the sudden loss of revenue the last thing a business operator needs is a supplier banging on their door looking for payments while the survival of their business is under threat. Building on this, across the months of April and May, APB collected thousands of beer/cider kegs and post mix cases from venues that had to shut their doors with little warning. We provided full credits to all impacted customers.

Payment plan options
Our focus in recent weeks has been on supporting customers in preparing to open for business again as we emerge from hibernation. By understanding their plans for reopening, and in consultation with business owners and managers, APB has provided a suite of payment plan options that allow venues to start trading and generate positive cash flow without the fear of going on credit hold as they scale up again. We appreciate how difficult it was for many to close their venues; we also recognise how challenging it is to reopen as stocks across all categories need replenishing, staff need training to comply with COVID guidelines, deep cleaning of venues is required - the costs soon accumulate.

We’re here to help
Underlying all this support is the need for empathy for each other; we may not get all of this right, but we will try our best and respond to changing customer needs as we embrace and reignite the hospitality community. Please reach out to your local Asahi Premium Beverages contact to discuss how we can help you get back on your feet. We look forward to assisting our partners welcome back their guests to first class hospitality with open arms!

Darren White
General Manager Sales SA/NT
Asahi Premium Beverages

For more information click on file attached...

The Pub & Bar Card

The Pub & Bar Card

  THE PUB & BAR CARD - NOW AVAILABLE IN SA! The AHA|SA ...
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The Pub & Bar Card

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THE PUB & BAR CARD - NOW AVAILABLE IN SA!

The AHA|SA welcomes as a new Corporate Partner The Card Network (TCN). TCN is a reputable Melbourne based company that partner with the retailers where Australians shop to create the awesome gift solutions for all ages.

You would have seen their product offering in the larger stores including in the Gift Card section. The Card network (TCN) leads the way in innovative gift card solutions in the Australian market. Current exclusive partners include Nike, adidas, Foot Locker, Baby Bunting, Adairs, Accent Group, Kookai, ASOS, Shoppo, Surf Dive n Ski, Universal Store, Sportsgirl & H&M. THE PUB & GIFT CARD has now launched in SA.

AUSTRALIANS SPEND OVER $20 BILLION ON GIFT CARDS EVERY YEAR.
UNTIL NOW THERE HASN’T BEEN A MULTI OPERATOR PUB & BAR GIFT CARD.

ABOUT THE PUB & BAR CARD:

  • NO COST TO VENUE  - Valid for use in ALL SA Hotels and Bars  (based on hospitality coding within eftpos framework). Basically, they are a cash transaction directly to your venue!
  • Cards will be sold in grocery as gifts. They are not discounted. Sales in grocery will commence just as the industry is commencing trading from restrictions – July 2020.
  • Sold throughout Australia in every Woolworth's store with Coles to follow.
  • Purchase and usage will encourage incremental visits and patronage.
  • There is no set up as the card runs on the existing payment platform in venue
  • A Gift option that sends recipients directly into venues with incremental money to spend.
  • Cards can be physical or digital. Digital cards are Apple Pay and Android Pay compatible.
  • If pubs wish they can discuss with TCN the option of becoming a featured partner to drive more sales in their venues.  Further engagement will incur advertising fees to be negotiated with TCN.
  • Cost to be involved with the card will only be considered from September 2021

WE ENCOURAGE YOU SHARE THIS INFORMATION WITH YOUR STAFF AS THE CARDS ARE NOW ON SALE IN THE SA MARKET AND MAY BE USED IN YOUR HOTEL.

For all queries or enquiries re advertising through the platform contact Andrew Scrimgeour @ TCN andrew@tcnpayments.com 1300 375 346

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1-5 star rooms for accommodation
$0 billion
Annual spend on purchases
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People employed by South Australian Hotels